Shipping policy

# Shipping & Delivery Policy

Thank you for choosing Momea! We strive to deliver your orders swiftly and securely across the United States.

### Processing Times
- All orders are processed within **1 to 2 business days** (Monday through Friday, excluding public holidays).
- Once your order is dispatched, you will automatically receive a shipping confirmation email containing your tracking number.

### Shipping Rates & Delivery Estimates
We ship nationwide across the United States:

| Shipping Method | Estimated Delivery Time | Cost |
| :--- | :--- | :--- |
| **Standard Tracked Shipping** | 5 – 8 business days | $4.95 (Free on orders over $50) |
| **Priority Insured Shipping** | 3 – 5 business days | $7.95 |

*All multi-pack bundles (such as 3+3 Deals and 8+4 Bundles) automatically qualify for **FREE Standard Tracked Shipping**.*

### Tracking Your Order
You can track your package directly using the tracking link provided in your shipping confirmation email or through our website's Track Order page. Please allow 24–48 hours for carrier tracking scans to update in the system.

### Incorrect Address & Delivery Issues
Please double-check your shipping address during checkout. Momea is not responsible for orders delivered to incorrect or incomplete addresses supplied by the buyer. If you notice an error in your address, please contact **support@momea.us** immediately within 2 hours of ordering.

### Lost or Stolen Packages
If your tracking status indicates that your package was delivered, but you have not received it:
1. Check around your premises, front porch, and with neighbors.
2. Inquire with your local post carrier/depot.
3. Contact us at **support@momea.us** or **+1 404 282 0535** so we can assist in opening a carrier investigation or issuing a replacement if insured.